Privacy

Information you give us. We only collect what you type into our forms or send us by email:

• Get a quote — your name, email, phone number, business name, website (optional), the service you're interested in, your budget and your message.
• Schedule a call — the same details, plus the date and time you choose, your time zone, and the email addresses of any guests you add.
• Job applications — your name, email, phone number, the role, your experience, LinkedIn and portfolio links (optional), your résumé file and any note you add.
• Website chat — the messages you type to our chat assistant and its replies. If you ask it to prepare a quote or a call, it collects the same details as those forms, which are only sent when you press Send on the summary it shows you.
• Email — anything you send to one of our addresses.

Information collected automatically. When you submit a form or send a chat message, our server sees your IP address. We use it only to stop repeated or automated submissions. It is held in memory for about ten minutes and is not saved with your submission. Our hosting provider may keep standard server logs.

Cookies, analytics and advertising. We use Google Tag Manager to run Google Analytics (which pages you visit, your device and browser, your approximate location and how you reached the site) and Google Ads conversion tracking (whether a visit from one of our ads led to a form being sent). These set Google cookies, but only if you click Accept on the cookie banner. If you decline, no analytics or advertising cookies are set. Your choice is saved in your browser's local storage, and you can change it at any time with "Cookie settings" at the bottom of every page. We don't sell this information.

Chat storage. If you use the chat, your current conversation is kept in your browser's session storage so it survives a page reload; it is cleared when you close the tab. The chat button also notes there whether you have opened it or closed its greeting, so it stops prompting you.

Guests you invite. If you add guests to a call, we use their email addresses only to invite them to that call. Please check that they're happy for you to share them.

We use your information to:

• reply to your enquiry and prepare a quote;
• answer your questions in the website chat;
• arrange and hold the call you booked;
• review your job application and contact you about it;
• send you an email confirming we received your submission;
• keep a record of enquiries and applications we've received;
• protect the website and our forms from spam and abuse.

We don't sell your information, and we won't add you to a mailing list without asking you first.

We use a small number of service providers to run this website. They handle your information only to provide their service to us:

• Railway hosts the website and the database where form submissions, including résumés, are stored.
• Resend delivers the emails our forms send, both to our team and to you.
• iFastNet hosts our email inboxes.
• Anthropic provides the AI model (Claude) that writes the chat assistant's replies. Your chat messages are sent to it to generate each answer.
• Google Fonts serves the fonts on this site. Your browser requests them from Google, which receives your IP address.
• Google Tag Manager, Google Analytics and Google Ads load on every page. Analytics and advertising cookies are set only after you accept them; Google receives your IP address either way.

These providers may store or process information in countries other than Pakistan or the one you live in. We may also share information if the law requires it.

We keep enquiries and call bookings for as long as we need them to answer you and keep a record of our business relationship. We keep job applications for as long as we need them to make hiring decisions for the role. Chat conversations are deleted automatically after 90 days. You can ask us to delete your information sooner at any time (see below).

This website uses HTTPS, and only our team can view form submissions, through a password-protected area. No system is completely secure, but we work to protect what you share with us.

You can ask us to:

• send you a copy of the information we hold about you;
• correct anything that's wrong;
• delete your information, or withdraw a job application.

Email info@codexify.org (or careers@codexify.org for applications) and we'll reply within 30 days. Depending on where you live, you may have other rights under local law, including the right to complain to your data protection authority.

This website is not meant for children under 16, and we don't knowingly collect their information. If you think a child has sent us information, contact us and we'll delete it.

We link to other websites, including our clients' stores, our product sites and our social media. Their own privacy policies apply when you visit them.

If we change this policy, we'll update it on this page and change the "Last updated" date at the top. Our Terms of Use explain the rules for using this website.